HOLIDAY HOURS 2018
October 31, 2018
An order cutoff schedule and holiday hours for December 2018 can be found here.
Please note, the cutoff dates are based on regular transit times. The winter road conditions may delay deliveries. The warehouse will continue to process the orders past cutoff dates after each region is cleared.
TERRI HARKER TAKES ON FIELD SALES MANAGER ROLE AT RAINCOAST
September 27, 2018
Raincoast Books is very pleased to announce that Terri Harker will be joining our team as Field Sales Manager, starting Oct 1st.
Terri’s background includes sales management experience with Simon & Schuster in Canada and, latterly, in New York, where she was Director of Sales in their Children’s Division. She returned to Canada to work with Hachette in opening their first Canadian office as Director Sales & Marketing, then joined CMMI, where she worked with Target on rolling out their Canadian stores.
Terri will be managing Raincoast’s sales agency reps at Ampersand and Hornblower, working closely with them and their accounts in the field to find ways to grow their business.
Terri has worked on both the selling and buying side of the table and has a passion for books, and independent retail that will serve Raincoast well as we continue to focus our efforts on growing our Independent, Library, Gift and Specialty channels.
Terri will be reporting to Pete MacDougall, VP Sales.
PUBLISHERS GROUP CANADA IS MOVING
June 26, 2018
Effective July 18, 2018 Publishers Group Canada's sales and marketing office will be located at:
128A Sterling Road, Suite 201
Toronto, ON M6R 2B7
Phone and fax numbers will remain the same.
RAINCOAST INVENTORY NOW LIVE ON PUBSTOCK
May 29, 2018
Bookmanager retailers can now access our inventory in real time. Most Pubstock users update on-hands daily, but now, with a simple keystroke, users can ask Bookmanager to check up-to-the-second availability on hot titles. Just press 'L' for 'Live' in your Bookmanager software.
RAINCOAST ANNUAL INVENTORY COUNT
January 18, 2018
Please note, the Raincoast warehouse will be closed for our annual inventory count March 20th—March 23rd. Shipping will close at the end of day on March 20th with an order cutoff of March 19th at 11:00am. We will be back up and shipping Monday, March 26th.
RAINCOAST/PGC RETURNS POLICY CHANGE
Raincoast/PGC will no longer reject customer returns simply because these were purchased more than 12 months prior to the returns date, although customers should still keep stock for at least 3 months prior to returning. Out of print titles must be returned within 12 months of delist date and titles from publishers who we no longer distribute must be returned within 3 months. Please see the links on the left for detailed information.
MACMILLAN AND RAINCOAST TO DISTRIBUTE BLOOMSBURY IN CANADA AS OF AUGUST 1, 2016
April 11, 2016
Macmillan Publishers and Raincoast Books announced today they will take over the Canadian distribution of Bloomsbury Publishing effective August 1 2016. Included in the arrangement are titles to which Bloomsbury holds Canadian but not US rights, notably the Harry Potter series.
Macmillan will be responsible for Indigo, Amazon and the mass wholesalers in Canada. Raincoast will service the independent bookstore, library, and specialty markets as well as Costco Canada. Raincoast will be responsible for all Canadian marketing and publicity.
Derek Stordahl, Executive Vice-President at Bloomsbury USA, said: "The Canadian market has always been extremely important to Bloomsbury, and this new arrangement expands our existing US relationship with Macmillan to serve Canada. As part of this new initiative, we very much look forward to working with the impressive team at Raincoast Books to help Bloomsbury's authors reach Canadian readers."
Paddy Laidley, Executive Vice-President of Sales and Marketing at Raincoast, said: "We're enormously excited to be working with Bloomsbury. They're great people and they have a stellar list which complements those of our other clients, an important consideration for us."
Alison Lazarus, President of Sales at Macmillan, said: "We are thrilled to add responsibility for Canadian sales and distribution for Bloomsbury and to now have all of North America. This will enhance our already great long-term working relationship between Macmillan and Bloomsbury. We look forward to growing Bloomsbury's business in Canada and working closely with Raincoast to do that."
Each company will begin transitioning immediately and Macmillan and Raincoast will be responsible for selling in Bloomsbury's fall lists. Books will be available to ship August 1. No Bloomsbury Academic titles are included in this arrangement.
RAINCOAST MEDIA CONTACT:
Jamie Broadhurst, VP Marketing Raincoast
CHRONICLE BOOKS TO DISTRIBUTE HARDIE GRANT BOOKS IN NORTH AMERICA
January 15, 2016
San Francisco-based publisher Chronicle Books LLC announced today that it has entered into an agreement to distribute Hardie Grant Books in North America.
Founded in 1997 in Melbourne, and now publishing from both London and Australia, Hardie Grant Books is a leading publisher of illustrated books in a number of categories including food and drink, design and interiors, humour and advice. Amongst their internationally bestselling authors, they count Greg and Lucy Malouf, Megan Hess, Domonique Bertolucci, Kit Kemp and the Green Kitchen blog authors, David Frenkiel and Luise Vindahl.
Hardie Grant Books now joins Quadrille Publishing, also part of Hardie Grant Publishing Group, which has just enjoyed its first season with Chronicle Books.
Chronicle Books and its Canadian distributor Raincoast Books, will be responsible for selling approximately 40 titles a season, starting with the Fall 2016 season.
Hardie Grant Publishing will hire a marketing and publicity executive to work on both Quadrille and Hardie Grant Books situated at the Chronicle Books' office in San Francisco.
"Hardie Grant is a market leader in English language illustrated book publishing," says Jack Jensen, President of Chronicle Books. "After a longstanding partnership working with Hardie Grant to distribute our products in Australia, we are thrilled that we can now bring their future lists to the North American market."
"We are delighted that Chronicle Books will now extend its sales expertise to both our imprints Hardie Grant and Quadrille, and we look forward to working closely with them," says Julie Pinkham, HGP's Group Managing Director.
HOUGHTON MIFFLIN HARCOURT TRADE TITLES NOW AVAILABLE TO ORDER
As of January 1, 2016 Houghton Mifflin Harcourt trade titles are available to order from Raincoast. We have spent December stocking our warehouse and are in a good position to start processing orders and accepting customer returns.
PETER MACDOUGALL TAKES ON VP ROLE AT RAINCOAST
August 11, 2015
Raincoast Books announced today that Peter MacDougall is being promoted to Vice President of Sales while Chelsea Newcombe becomes National Accounts Manager. Newcombe will report to MacDougall, as will Sandy Cooper, Director of Field Sales.
MacDougall will lead the sales team in developing new sales opportunities while continuing to work directly with key buyers. He will also work with Paddy Laidley, EVP of Sales & Marketing, to play a more active role with Raincoast's publishers, working with them to identify areas of potential growth. Newcombe's new role as National Accounts Manager recognizes her fine work with key accounts.
"In his ten years as National Accounts Manager, and then as Director of National Accounts, Pete has built excellent relationships both within Raincoast and outside the company and has consistently shown grace under fire during times of great change. These things will serve him well in his new position", said Laidley. "These changes make a strong team that much stronger, positioning us to better take advantage of the growth opportunities that we continue to see in the industry, while serving our existing customers and clients well. We're in it for the long haul."
RAINCOAST SIGNS HOUGHTON MIFFLIN HARCOURT TRADE PUBLISHING FOR 2016
April 27, 2015
Raincoast Books announced today that it will take over Canadian distribution of Houghton Mifflin Harcourt Trade Publishing titles, effective January 1, 2016. Raincoast will handle sales, marketing and logistics for HMH trade titles to all Canadian customers.
Paddy Laidley, Executive Vice-President of Sales and Marketing at Raincoast said:
"HMH's industry reputation is renowned and its titles and authors recognized for their quality and appeal. We've been impressed by their offerings for many years, but also by the caliber of their people and the alignment of our shared values. Raincoast is delighted that our teams will now be working together to grow the HMH business in Canada."
Laurie Brown, Senior Vice President of Sales and Marketing at HMH said:
"We are excited by the potential to reach even more readers in partnering with Raincoast. We have been especially admiring of Raincoast's marketing outreach to the children's and young readers' markets and believe HMH and Raincoast will be a perfect fit."
HMH's Canadian customers will experience no immediate changes. Through to the end of 2015, customers can continue to order books from the current distributor: Thomas Allen. Instructions regarding transition details, including returns and ISBN prefixes, will be communicated to customers later this year, prior to the transition date of Jan 1, 2016.
New "LOAD ORDER" Function!
You can now load orders from a spreadsheet or text file using the new "Load Order" menu option! The new function allows you to copy the information from your file into a web page. All you need is two columns: ISBN and Qty, separated by a space, comma, or tab. If you use spreadsheets or your system has the ability to dump your order to a file, this option could help speed up your ordering process!
Click the Load Order link in the menu above for a short video tutorial.
HURT SKID LOTS
We have a number of skids of "hurt" books available. A spreadsheet listing these pre-mixed skids - by quantity and price - can be found with our order forms. Click on the Download Raincoast Order Forms link in the left hand column.
RAINCOAST REMAINDER LIST
The Raincoast Remainder list is now available online! Click on the Download Raincoast Order Forms link in the left hand column.
ALTERNATE LOCAL FAX NUMBER
Local customers please update your records and use (604) 323-7108 when sending faxes to us.
Long distance customers, please continue to use 1-800-565-3770.
NEW CUSTOMER SERVICE/ORDER DESK HOURS
The Customer Service/Order Desk hours for Raincoast, Publishers Group Canada, and BookExpress are now 7:00 am to 4:30 pm PST Monday to Friday.
Effective January 1, 2018 Raincoast will cease distribution of Berrett-Koehler products. Read details.
Effective January 1, 2018 Raincoast will cease distribution of Readerlink products. Read details.
Effective February 1, 2017 Raincoast will cease distribution of MerryMakers products. Read details.
Effective January 1, 2017 Raincoast will cease distribution of Palgrave Higher Education's titles. Read details.
Effective January 1, 2017 Raincoast will take over Canadian distribution of Edda USA's titles. Read details.
Effective July 1, 2016 Raincoast will take over Canadian distribution of Hardie Grant's adult titles. Read details.
Effective January 1, 2016 Raincoast will take over Canadian distribution of Houghton Mifflin Harcourt Trade Publishing titles. Raincoast will handle sales, marketing and logistics for HMH trade titles to all Canadian customers. Read details.
Effective March 31, 2015, Raincoast will cease Canadian distribution for Moleskine. Read details.
Effective February 1, 2015, Raincoast takes on Canadian distribution for Media Lab Books. Read details.
Effective January 31, 2015 I.B. Tauris will be distributed in Canada by AtlasBooks, a division of Bookmasters. Returns will be accepted until March 31, 2015. Read details.
Effective January 1, 2015, Raincoast takes on Canadian distribution for Familius. Read details.
Effective January 1, 2015, Raincoast takes on Canadian distribution for MerryMakers. Read details.
Effective January 1, 2012 Owlkids Books will be distributed in Canada by UTP Distribution. Read details.
Effective January 1, 2011, Raincoast takes on Canadian distribution for Sourcebooks. Read details.
Effective January 1, 2011, Quirk Books will be distributed by Random House of Canada. Read details.
For further details, please read the Publisher & Rights Changes.
Out of Print and Title Status Changes Now Available Online!
You can now check Out of Print and Title Status Changes online and find out which titles are no longer available. Click here or in the left hand column.
You Can Now See Backorders Ready to Ship!
See Backorders that are ready to ship as well as their dollar value by going to Open Orders and filling in the "Show ready-to-ship items only" box and clicking "Go".
You can also see this information in My Order.
How do I look at my orders?
Once logged in, go to "My Account" to view:
Recent Orders: all orders placed within the last 6 months
Open Orders: all unshipped orders
Latest Shipments: all shipments within the last 50 invoices
Returns: details on returned stock.
How do I search for a title?
Search our entire catalogue using Quick Search in the top right corner or Advanced
Search in the menu.